Contact Us:

How can we help?

FAQs

Do you buy bicycles?

  • We do not buy bicycles. We can accept them in trade in’s and we can also take them in as donations.

  • We can also recycle any unwanted bicycles.

Do you offer delivery?

  • Currently, we only deliver bicycles to Basingstoke and surrounding areas.

Do you sell accessories in your store, or is it just bicycles?

  • We also sell accessories! We have an extensive range of accessories ranging from tyres, bags, tools, helmets, and everything between!

How do I book my bicycle in for repair?

  • We work on a first-come-first base service, therefore you do not need to book your bicycle in with us. Simply, bring your bicycle to our store and a member of our team will be happy to assist you further. We ask that you leave your bicycle with us and we will call you when the work is completed, a timeframe should be given at the time of drop-off, however, typically, this is a few days.

  • Please note: The workshop is closed on a Sunday, and the store is closed on a Tuesday, therefore timeframes are excluding Sunday’s and Tuesday’s.

Can you collect and deliver bicycles that need servicing?

  • We can collect and deliver bicycles that need servicing! For this service, we are only able to offer it to Basingstoke and surrounding areas and the starting price is from £10.00. If this is a service you would like to proceed with, please either use the contact form above and send us over your name, address and a contact number and we will be back in contact with you to confirm a date and time for your collection. Alternatively, you can call the store phone number (01256 331444) and a member of our team will happily assist you further.

What are your opening times?

  • Monday: 9:00 - 18:00

  • Tuesday: CLOSED

  • Wednesday: 9:00 - 18:00

  • Thursday: 9:00 - 18:00

  • Friday: 9:00 - 18:00

  • Saturday: 9:00 - 18:00

  • Sunday 10:00 - 14:00

*Please note that bank holidays may affect these hours.*